How do I find what I need?
Begin with our Description Search (left side of this page).
It helps you find a product by its descriptive keywords.
When you type more than one keyword, only products that have all the keywords will be displayed.
You can also use our Part Number Search to find a products by its part number.
You can enter a manufacturer (OEM) part number or a generic part number.
You don't have to enter the entire part number.
Just enter the first few numbers or letters.
And don't worry if you forget to add a dash "-" or a space.
Our search engine works even if you don't enter a perfect part number.
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Is your product list complete?
Our product database is constantly updated so it shows the manufacturer's most recent information.
With such a big database, we use the latest (and fastest) technology to make sure our online store is quick and easy-to-use.
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How do I make payment?
We accept credit card payments using Visa, MasterCard, American Express, and check or money order.
We also open net 30-day term credit accounts for qualified buyers.
You can make an
online credit application.
application if you want to apply for a credit account.
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Do you ship outside the U.S.A.?
Yes! You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from Amazon.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
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Is my credit card information secure?
Yes! Our website uses encryption to encode your credit card information before you send it. So, your private information is protected, both at the time you send it to us and after we receive it.
And we
guarantee it.
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What if I don't want to use my credit card online?
No problem. Just go through our online check out and choose the "Check" payment option or the "FAX" payment option.
You can place your order online and send us a check by mail if you choose "Check".
You can place your order online and fax your credit card number to us if you choose "FAX".
Instructions will be emailed to you after you after check out.
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How long will I have to wait for my order?
Most orders are shipped according to the time shown by the Price/Availability button.
When you click that button, price and availability information will be shown.
The Price/Availability button is present on each product description page.
The amount of time before for you order arrives depends on the
shipping choice
you make when you check out and the availability of the product you order.
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How will my order be sent?
That depends on the
shipping choice
you make when you check out.
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How do I check my order status?
Contact us.
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I made a mistake on my order. What should I do?
Contact us
as soon as possible.
Most of the time we can make corrections for you.
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I received an error message.
The internet is not perfect. Sometimes computers do not communicate correctly causing slow response or an error message.
Don't worry, just try again.
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Will my order be duplicated if I try again?
No. Our customer service team inspects every order for errors, omissions, and duplications.
We will make corrections if needed.
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Do you charge sales tax?
If your order is shipped to an address in the States of
Indiana, Illinois, Kentucky, Ohio, or Michigan you may be subjected to a sales tax.
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What is your return policy?
We have a return policy
page that explains our return policy.
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I forget my login name or password.
If you remember your login name, you can click
Sign In
enter your Login name, click Please Email Me My Password then click Login.
If you forgot both your login name and password, you can contact us.
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